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Reporting Crime Online - FAQ's

What if this is an emergency?
The online reporting system is intended for crimes that are not in progress. If you or someone else is in immediate danger, call 9-1-1. If the situation is not an emergency but you’d still like to speak with an officer, call 661-327-7111. 

What is a known suspect?
A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.

What if this happened in another city? Can I still file a report using this online reporting system?
No, if the crime took place outside the city limits of Bakersfield please contact the law enforcement agency that is responsible for the area where the crime occurred. The Kern County Sheriff’s Office can be reached at 661-861-3110. The Kern County Sheriff’s Office online reporting website can be found at http://www.kernsheriff.com/OnlineReporting/Pages/default.aspx

What types of reports can I file online?
Non-domestic violence court order violations, fraud and financial crimes, harassing phone calls, hit-and-run collisions, identity theft, lost property, shoplifting, theft, theft from a vehicle, vehicle burglary, business burglary, residential burglary, non-residential burglary, vandalism, and vehicle vandalism. If you would like to report any other crime please call 661-327-7111.

Can I use online reporting to report a traffic collision?
Only non-injury hit-and-run collisions with no suspect information can be reported using online reporting. If you would like to report a collision resulting in injury or a hit-and-run collision with suspect information, please call 661-327-7111.

What if a firearm or other weapon was involved in the offense (i.e. a firearm was used or stolen in the offense)?
If a firearm or other weapon was used or stolen during the offense, the offense must be investigated by a police officer. Please call 661-327-7111 to report the offense.

After completing my online report, what happens next?
When finished with the report, you will receive the confirmation, “Your online police report has been submitted". You will also receive a temporary case number for your records and be able to print a temporary report. Upon approval of your submission, you will be e-mailed your case number and a PDF copy of your official police report. 

What if I don’t have a computer or internet access?
A public computer for filing online reports is available at both the downtown Police Station at 1601 Truxtun Avenue and the Westside Substation at 1301 Buena Vista Road. Public computers with internet access can also be found at local Kern County Library branches.

Is a valid e-mail address required to file an online report?
Yes. After it is submitted, your online report will be reviewed. If corrections are required, or additional information is needed, you will be contacted using the e-mail address you provided. After approval, you will also be e-mailed your case number and PDF copy of your official police report. If you do not have a valid e-mail address, you can create a free account using numerous websites including, but not limited to: gmail.com, hotmail.com, and yahoo.com.


***Filing a false police report, including an online report, is illegal***