Here is a list of general questions and answers
for code enforcement. We hope that you will find this useful
in informing you of what code enforcement does. Should you have
a complaint or question that is not covered, you are always welcome
to call us.
What type of complaints does property
Property maintenance complaints include: building
partially destroyed or left partially constructed; an open
entryway (doors, windows, etc.) of a vacant structure not closed
and maintained secure; overgrown, dead or decayed weeds and
vegetation; any exterior, wall, fence, driveway, sidewalk,
etc., left in a state that would be unsafe or that defaces
neighborhood; attractive nuisance to children (i.e. pool, machinery
or equipment); construction equipment/machinery parked in public
view; lumber, junk, trash and debris visible from public right-of-way;
and any motor vehicle or other mobile equipment parked on an
unpaved surface in front or side yard.
What type of complaints does housing
If you are a tenant and are having a problem
getting your landlord to do certain repairs or maintenance,
you can call us to find out if these would be considered a
violation of the Uniform Housing Code. Some of these complaints
would include: no heat, roof leaking, bathroom (i.e. toilet)
not functioning; leaking sinks, and exposed/faulty wiring.
Even if your complaint is not listed as an example, it may
still be a valid complaint.
If you are a manager/landlord or concerned
neighbor or friend, you can call us if the tenant has no electricity,
gas or water. The Uniform Housing Code requires that there
be power, gas and water. The use of extension cords (borrowing/stealing
power), candles and butane, in place of power and gas, is considered
to be highly dangerous and illegal. If a tenant is found to
have this type of condition occurring, they would normally
be given a notice and order to restore power/gas/water or to
vacate within 48 hours.
Also, any construction, additions, plumbing
and electrical work being done without a building permit is
also a violation.
What type of complaints
does zoning include?
These complaints would include having more
than three 3 adult animals (dogs, potbellied
pigs, pigmy goats, chickens, etc.) in a residential zone; someone
operating a business out of their home with a home occupation
permit; business in the wrong zone; illegal signs; and someone
having more than two 2 garage/yard sales a
What type of complaints does junk and/or
abandoned vehicles include?
Normally, you are allowed one 1 non-operable
vehicle on your property. However, it does have to be on a
paved surface and be covered with a form fitting cover. If
a property has more than one 1 non operable
vehicle or has vehicles parked on an unpaved surface, this
would be considered a violation. Any junk and/or abandoned
vehicle parked on the street would fall under the Bakersfield
Police Department jurisdiction.
Do I have to give you my name and telephone
No, but it helps us out if we need to contact
you to clarify an address or ask you a question pertaining
to the complaint you have left. It also allows us to call you
and let you know if it is already in process or if it is out
of our jurisdiction and referred it to another department.
If you do choose to leave your name and telephone number it
is kept completely anonymous and under no circumstance is it
released to anyone outside of our office other than by an order
from a judge in court action.
I've made my complaint, how long do
I have to wait before I see something being done?
After we have received your complaint, the
average turn around time is two 2 to five 5 days
for a Code Enforcement Officer to investigate the complaint.
We make every attempt to respond to each complaint as soon
as it occurs, as they are all important, but due to the number
of complaints we receive each day and their priority (some
are more hazardous) there will be some complaints that won't
be investigated for a few days. Also, for this reason you may
not receive a call back to let you know we've received your
The officer has determined that there
is a violation, now what?
For property maintenance and some zoning violations,
the property owner is sent a Seven Day Notice, after which,
if the problem has not been abated they receive a second notice
with a hearing date before the Building Director. If the problem
has still not been abated after a ten day appeal period, we
contract with the contractor with the lowest bid to have the
problem abated. The cost of the cleanup and an administrative
fee is then assessed to the property. The whole process may
take more than 30 working days if the property owner does not
abate the problem his/herself. For many housing violations,
the landlord/property owner is given up to 30 days to make
the repairs. It is up to the Code Enforcement Officer's discretion
on the amount of time needed and if any time extensions would
be given to the property owners.
Copyright @ 1998 - 2015 - City of Bakersfield. All rights reserved. Mailing Address: 1600 Truxtun Avenue., Bakersfield, California 93301
Phone: (661) 326-3000 | Business Hours: 8:00 a.m. to 5:00 p.m. | Monday through
Friday except Holidays.